Returns & Exchanges

Returns or Exchanges

The Worst Workers only offers replacements or refunds for lost orders or faulty products.

Products are unique and produced to order, therefore, they are non-refundable. Once an order has been sent to production it is sent to the manufacture and you can no longer change any details or cancel it. If the shipment details were incorrect, or the customer ordered the wrong size or color, The Worst Workers is not responsible and will not offer replacements or refunds. 

To be eligible for a return or exchange for faulty products, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You have 7 days from the day you received your items to review, and if necessary, return or exchange your purchase from The Worst Workers.

Your package must be postmarked no later than 7 days from the delivery confirmation from UPS, Fedex or USPS.

It is your responsibility to return the item(s) to The Worst Workers with tracking confirmation for your return postage.

To complete your return, email us at The Worst Workers and request to return the items. All items must be mailed to our returns warehouse.

The Worst Workers

P.O. Box 31

New Denver, B.C., V0G 1S0

CANADA

 

We do not accept returns or exchanges if:

  1. The item(s) have been worn or washed
  2. The item(s) have been altered
  3. The item(s) are in any way defective, ripped, cut or torn from the original and saleable condition
  4. The item(s) do not have the original tags on them
  5. The item(s) were a Final Sale item

Please follow these instructions when completing a return or exchange:

  1. Please contact us at contactattheworstworkers@gmail.com
  2. Pack the unworn and unwashed items with email confirmation or original receipt - we cannot exchange or refund without it.
  3. Please write in detail which items you want exchanged.
  4. Contact us for a return mailing address.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We typically process all refund requests within 48 hours upon receiving your package.   Refunds are not issued for broken, items missing, worn, torn, cut, washed or altered items or for items that are marked Final Sale.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refunds will be issued to the original credit card used for purchase or in the form of store credit. We are unable to switch refunds to a new or different payment method other than what was originally used on your order. Shipping is non-refundable, except in cases of shipping error.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contactattheworstworkers@gmail.com . We don't replace any item that is damaged, forced or broken when putting together your items.

The Worst Workers will send your exchanged product at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer.

The Worst Workers will send you your exchanged item(s) Product within 24-48 hours of receiving your package. If the item you are looking for is out of stock, we will notify you by email.

We will only perform refunds or exchanges for the following reason:

    • The items you receive are lost or faulty products.

Shipping

You will be responsible for paying for your own shipping costs for returning your items. We do not supply a return shipping package. If you paid any shipping costs when you purchased from us this cost is non-refundable. If you receive a refund, the cost you may have paid to ship the item to you will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To request an refund or exchange, please contact us at contactattheworstworkers@gmail.com. All returned items must be unworn and returned in their original packaging.